Privacy Policy
Your privacy is fundamental to how we build our products. This policy explains how we collect, use, and protect your information when you use Outs Social.
Last updated: November 18, 2025
Privacy Overview
At Outs Social, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website. We are committed to protecting your personal information and being transparent about our data practices.
Our platform is designed to help you discover events, make reservations, and connect with friends while maintaining the highest standards of privacy and data protection.
Information We'll Collect From You
Personal Information
We collect information you provide directly to us, including:
- Full name and contact details
- Email address and phone number
- Date of birth and profile photos
- Payment information and billing address
- Social media account connections
Personal Information
We collect information you provide directly to us, including:
- Full name and contact details
- Email address and phone number
- Date of birth and profile photos
- Payment information and billing address
- Social media account connections
Usage Data
Information about how you use our services:
- Device information and IP address
- Browser type and version
- Pages visited and time spent
- Referral sources
- Search queries within the platform
Technical Information
Data collected automatically when you use our service:
- Cookies and tracking technologies
- Location data
- Device identifiers
- Network information
- Performance metrics
Communication Data
Information from your interactions with us:
- Customer support messages
- Survey responses
- Feedback and reviews
- Newsletter preferences
- Communication history
How We Use Your Information
Core Services
We use your information to:
- Provide core discovery and booking services
- Process reservations and payments
- Enable social features and friend connections
- Facilitate communication with venues and hosts
- Provide customer support and assistance
Safety & Security
To protect our community:
- Verify user identities and prevent fraud
- Monitor for suspicious activity
- Enforce community guidelines
- Protect against unauthorized access
- Secure personal and payment data
Personalization
To enhance your experience:
- Recommend relevant events and venues
- Customize your feed and notifications
- Show friends' activities and shared interests
- Provide location-based suggestions
- Personalize marketing communications
Analytics & Improvement
To optimize our service:
- Analyze usage patterns and trends
- Test new features and functionality
- Monitor app performance and reliability
- Conduct research and development
- Generate business insights
Information Sharing
With Friends & Social Connections
Based on your privacy settings:
- Event attendance and check-ins
- Reviews and photos you share
- Profile information you make public
- Friend activity and mutual connections
- Group event planning and coordination
With Service Providers
We share limited data with:
- Payment processors for transactions
- Cloud storage and hosting providers
- Analytics and marketing platforms
- Customer support tools
- Security and fraud prevention services
With Venues & Event Hosts
When you make reservations:
- Booking details and guest information
- Contact information for coordination
- Special requests and preferences
- Check-in and attendance confirmation
- Payment verification (limited data)
Legal Requirements
We may disclose information when:
- Required by law or legal process
- Protecting rights, property, or safety
- Investigating potential violations
- Responding to government requests
- Preventing fraud or harmful activity
Data Security
We implement comprehensive security measures to protect your personal information:
Technical Safeguards • End-to-end encryption for sensitive data • Secure HTTPS connections and TLS protocols • Regular security audits and penetration testing • Multi-factor authentication for accounts • Secure cloud infrastructure and databases
Operational Security • Employee training and access controls • Regular security policy updates • Incident response and breach protocols • Third-party security certifications • Continuous monitoring and threat detection
Payment Security • PCI DSS compliance for payment processing • Tokenization of payment information • Secure payment gateway integration • Regular compliance audits • Fraud detection and prevention systems
Your Privacy Rights
Access & Control
You have the right to:
- Access your personal information
- Update or correct your data
- Download your information
- Delete your account and data
- Control privacy settings and preferences
Social Features
You can manage:
- Profile visibility and public information
- Friend connections and social graph
- Activity sharing preferences
- Photo and content sharing
- Location sharing preferences
Communication Preferences
Control what you receive:
- Push notifications and alerts
- Email marketing communications
- SMS and text messages
- Friend activity notifications
- Event recommendations and updates
Data Portability
Upon request, we provide:
- Export of your personal data
- Booking and reservation history
- Social connections list
- Photos and content you've shared
- Machine-readable data formats
Data Security
We use cookies and similar technologies to enhance your experience:
Essential Cookies • Authentication and session management • Security and fraud prevention • Core functionality and features • Payment processing and transactions • User preferences and settings
Analytics Cookies • Usage patterns and app performance • Feature effectiveness and adoption • Error tracking and diagnostics • A/B testing and experimentation • Business intelligence and insights
Marketing Cookies • Personalized content and recommendations • Targeted advertising and promotions • Social media integration • Campaign effectiveness measurement • Cross-platform user identification
You can control cookie preferences in your device settings or through our privacy controls in the app.
Third-Party Services
Payment Processors
We work with secure payment providers:
- Stripe for credit card processing
- PayPal for alternative payments
- Apple Pay and Google Pay integration
- Banking partners for direct transfers
- Fraud prevention and verification services
Social Media Platforms
Integration with social networks:
- Facebook for social login and sharing
- Instagram for photo integration
- Twitter for event promotion
- LinkedIn for professional networking
- TikTok for content sharing
Analytics & Marketing
Third-party tools we use:
- Google Analytics for app insights
- Firebase for crash reporting
- Mixpanel for user behavior analysis
- Branch for deep linking
- Braze for marketing automation
Cloud & Infrastructure
Hosting and storage providers:
- Amazon Web Services (AWS)
- Google Cloud Platform
- Content delivery networks
- Database hosting services
- Backup and disaster recovery systems
International Transfers
As a global platform, we may transfer your information internationally:
Legal Basis for Transfers • Adequate country determinations • Standard contractual clauses • Certification frameworks • Explicit user consent • Service performance necessity
Safeguards • EU-US Privacy Framework compliance • GDPR Article 46 safeguards • Regular compliance audits • Data localization where required • Cross-border data agreements
Regions We Operate In • United States and Canada • European Union and EEA • United Kingdom • Australia and New Zealand • Select Latin American countries
We ensure appropriate safeguards are in place regardless of where your data is processed.
Policy Changes
We may update this Privacy Policy from time to time:
Notification Process • Email notification to all users • In-app notification and banner • Website announcement • Social media updates • 30-day advance notice for material changes
Types of Changes • Legal requirement updates • New feature privacy implications • Security enhancement disclosures • Third-party service changes • User rights expansions
Your Options • Review changes before they take effect • Opt-out of new data uses • Update privacy preferences • Download your data • Delete your account if you disagree
Continued use of our services after changes take effect constitutes acceptance of the updated policy.
Contact Information
For privacy-related questions or concerns, contact us:
Privacy Team • Email: privacy@outssocial.com • Response time: Within 48 hours • Dedicated privacy support team • Secure communication channels • Multi-language support available
Data Protection Officer • Email: dpo@outssocial.com • Phone: +1 (555) 123-4567 • Available Monday-Friday, 9 AM - 6 PM PST • Emergency contact for data breaches • GDPR and privacy law expertise
Mailing Address Outs Social, Inc. Attn: Privacy Department 123 Tech Boulevard, Suite 456 San Francisco, CA 94105 United States
Regional Contacts • EU Representative: eu-privacy@outssocial.com • UK Representative: uk-privacy@outssocial.com • APAC Inquiries: apac-privacy@outssocial.com
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